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From inbound inquiries to outbound follow-ups, Recepta.ai blends conversational AI
with real human support to handle every interaction instantly and professionally.
Experience 24/7 coverage and the 15× ROI our customers rely on.
300,000+ interactions handled. Helping businesses capture millions in revenue.
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AI+ Human Intelligence
No matter the time, our AI and humans are on the clock, ensuring you never miss a call.
The Most Powerful AI Receptionist
Transcript
AI Agent: Thanks for calling Pete's Pest Control. This is Tiffany speaking. How may I help you?
Customer: Hey Tiffany, I own a restaurant here in Kansas City and I noticed some rodents. I was just wondering what the process would be to get that cleaned up.
AI Agent: Thanks for reaching out. We can definitely help with rodent control here in Kansas City.Let me gather a few details to get started. Can I have your full name and the best contact number to reach you?
Customer: Yes, the full name is Ben Gold and a good contact is 9736470173.
AI Agent: Thank you, Ben. Let me confirm your contact number to ensure I have it correct: 9736470173. Did I read that correctly?
Customer: Yes.
AI Agent: Great, thank you. Could you also provide your email address so we can send over any necessary details?
Customer: Yes, it's Ben.gold@gmail.com.
AI Agent: Thank you, Ben. Just to confirm, your email is Ben.gold@gmail.com. Did I get that right?
Customer: Yes,
AI Agent: Perfect. Since you're in Kansas City and dealing with a rodent issue, we can definitely assist. Let me connect you with one of our team members who can go over the next steps and schedule a service for you. One moment, please.
Human Agent: Thanks so much for calling Pete’s Pest Control. Is this Ben on the other line?
Customer: This is Ben.
Human Agent: How are you, Ben? Thank you so much for calling. Would love to get you set up for your walkthrough. And it looks like you mentioned you had some rodents at your restaurant. Did you have, any questions for us before we get you scheduled out?
Customer: Uh, yeah, I actually was wondering is it possible to do this after hours or possibly on our off day?
Human Agent: Totally!, Let us know what is the off day and what are your hours and I can see what we can do for availability.
Customer: Uh. So the off day we normally do is on Mondays, uh, and our normal hours are around 11:00 and we close up around 12,
Human Agent: Okay, perfect. So it would be an early morning during the week or that Monday off day. Now just looking at our schedule and looks like our earliest availability would be this upcoming Monday. We have available at either 11 a. M. Or 1 p. M. Do either those work for you?
Customer: Uh, yeah, 11:00 AM would be great.
Human Agent: Alright, phenomenal. Let me get you set up in the system and the way that our consultation works is we will have a fully licensed and trained professional show up. We do a 36 point proprietary inspection, which is exclusive to Pete's. And then from there, what we generally will do is create what we call an attack plan, which is gonna be how we're going to approach the not only removal of existing rodents, but making sure that we have preventive practice in place for going forward. Now with all of that said, is the correct email for you ben.gold@gmail.com?
Customer: Yes.
Human Agent: Perfect. And then just to confirm, the phone number looks like you gave our agent 9 7 3 6 4 7 0 1 7 3, is that correct?
Customer: Yes.
Human Agent: Phenomenal. And then finally and most importantly, what is going to be the restaurant address?
Customer: Uh, it's gonna be 2, 8, 8, 7 Southwest 33rd Street in Kansas City.
Human Agent: Perfect. So just to confirm, I have 2, 8, 8, 7 Southwest 33rd Street, and that is going to be here in Kansas City, Missouri. Now will you be the one that our tech will be seeing on Monday?
Customer: Yes.
Human Agent: Perfect. So generally the way our system works is we will send you an email confirmation shortly and then from there we'll send you reminders up to your appointment and our tech will let you know when they're on the way and once they arrive, and then from there you'll be in touch with our tech and we'll get you all ready to rock and roll and get that place looking fresh and without any rodents. Now with that said, if you have any questions, we are open 24 hours. So you can text or call this number 24 hours. But before I do let you go. Ben, do you have any final questions for us?
Customer: Uh, no, I think you answered all of them.
Human Agent: Phenomenal. If you do happen to have any questions, like I said, text or call us. Other than that, we will see you on Monday at 11 a. M. Thanks so much for calling Pete's Pest Control.
Customer: Great. Have a good one.
Human Agent: Bye.
Transcript
AI Agent: Thank you for calling Cherry Hill Construction. This is Adam speaking. How may I help?
Customer: Hey Adam, I am looking to get a quote on a dumpster.
AI Agent: Great, we can definitely help with that. Are you looking for a particular size or type of dumpster? For example, we offer sizes ranging from 8 yards to 40 yards, and we also have specialty dumpsters for materials like concrete or brush.
Customer: Um, I might need the one for concrete.I have a bunch of construction debris and it's quite a bit, so probably one of the bigger dumpsters
AI Agent: Got it. For construction debris and concrete, one of our larger dumpsters, like the 30 yard or 40 yard size would likely be a good fit. May I ask where you're located to confirm if we service your area?
Customer: Yes, I'm in Woodbridge, Connecticut.
AI Agent: Thank you. Woodbridge, Connecticut is within our service area, so you're all set there. Could I get your name and phone number to prepare your quote?
Customer: Yes, it's Sarah Green and my phone number is 7869921234.
AI Agent: Thank you, Sarah. I have your name as Sarah Green and your phone number is 7869921234, did I read that correctly?
Customer: Yes.
AI Agent: Perfect. I'll prepare your quote for a larger dumpster suitable for concrete and construction debris. Is there anything else you'd like to share about your project, such as the estimated duration or any specific delivery instructions?
Customer: Yes, um, I need this in two days so the sooner I can get a quote the better. And also, um, there's a gate when you're gonna be dropping it off so if you could just give me a call when you get there so I can open that up.
AI Agent: Got it, Sarah. I'll note that you need the dumpster in two days and that there's a gate at the drop off location. We'll make sure to call you when we arrive so you can open it. I'll pass this information along to our team to get your quote prepared as soon as possible. Thank you for reaching out to Cherry Hill Construction. If you have any other questions, feel free to call us back. Have a great day.
Customer: Thank you!
Transcript
AI Agent: Thank you for calling Quality Cleaners. This is Fiona speaking. How may I help you?
Customer: Hey, looking to book a cleaning.
AI Agent: Great, I'd be happy to help you with that. Before we continue, could you please confirm your name and contact number in case we get disconnected?
Customer: Uh, it's Eric Jones and the number is 7843006704.
AI Agent: Thank you, Eric. Just a moment while I note that down. So your name is Eric Jones and your phone number is 7843006704, did I read that correctly?
AI Agent: Yeah, it's nice to meet you, Eric. What type of cleaning are you looking for today? We handle deep cleans, standard cleans, and moving cleans. Which one fits your needs?
Customer: Deep cleaning, please.
AI Agent: Perfect, a deep cleaning. And is your property located in Miami, Dade County?
Customer: Yes, in the Coral Gables.
AI Agent: Great, thanks for confirming. Could you tell me how many bedrooms and bathrooms you'd like to have cleaned?
Customer: Two beds and two and a half baths.
AI Agent: Thank you, Eric. Just a moment while I note that down. So you're looking for a deep cleaning and Coral Gables for a place with two bedrooms and two and a half bathrooms. Could you also share your email address, spelling it out for me so I can make sure I get it right?
Customer: It's my first and last name at hotmail dot com,
AI Agent: Just to confirm, would that be e r I c j o n a s at hotmail dot com? Is that correct?
Customer: Yes.
AI Agent: Let me connect you with one of our team members to finalize your deep cleaning request. Please hold for just a moment.
**Human escalation**
Human Agent: Hi, am I speaking with Eric?
Customer: Yes, it is
Human Agent: Awesome, Eric! So I see in the system here you were looking for a 2 bed two and 2.5 bath clean and Coral Gables, correct?
Customer: Yes, deep cleaning.
Human Agent: Okay, awesome. And how soon are you looking to get this cleaned on?
Customer: I mean, what's as soon as you can get a team here?
Human Agent: Let me take a look. We have availability as soon as tomorrow. Would that work for you?
Customer: I can do anytime after 12 tomorrow
Human Agent: Would around 1:00-1:15 work for you?
Customer: Yeah, it's perfect.
Human Agent: Okay, awesome.
Customer: What is the price for that?
Human Agent: Let me check. For a 2 bed two and a half bath, the price is $234.76.
Customer: Okay, that's perfect. And how can I pay?
Human Agent: So I can either take your credit card information here over the phone and we confirm, or I will send you an email link where you can enter your information there and confirm the booking.
Customer: Yeah, can you send it to my email?
Human Agent: Can I just confirm your email is ericjones@hotmail.com?
Customer: Yes, exactly.
Human Agent: Okay, awesome. Eric, I sent that link, it should be arriving in your email any second now.
Customer: Perfect, I'm going to take care of that. And I'll get a confirmation email once it's submitted, right?
Human Agent: Yes, you will get a confirmation email, and since the booking is less than 24 hours away, you might see a hold on your card, but it is not charged until after the booking is completed.
Customer: Okay. Will they text me once they're on the way?
Human Agent: Yes.
Customer: Okay, thank you very much. I just got to the email, I will take care of it now.
Human Agent: Awesome! Thank you so much, Eric. We're looking forward to helping you.
Serving clients across a wide range of fields
We tailor our services to fit the unique needs of each industry, ensuring reliable and professional support every time.
Home Services
Reliable inbound and outbound call handling, scheduling, and customer support for home service businesses that want to stay booked, organized, and focused on delivering great work.
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Professional inbound and outbound patient communication support that manages calls, scheduling, and inquiries so your healthcare team can focus fully on quality care.
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Inbound and outbound lead management, call handling, and appointment scheduling that help finance and real estate professionals stay connected and close more deals.
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Complete inbound and outbound call handling and client communication support that keeps your insurance agency responsive, informed, and efficient.
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Franchise & Multi-location Owners
Centralized inbound and outbound call handling, scheduling, and messaging support for franchises and multi-location businesses that need consistent communication across every location.
Learn MoreWhy Recepta.ai
We tailor our services to fit the unique needs of each industry, ensuring reliable and professional support every time.
Book a DemoWe evaluate your inbound and outbound workflows and create AI-driven communication strategies that improve efficiency, reduce missed opportunities, and support long-term business growth.
Recepta.ai delivers real-time analytics, trends, and summaries that reveal customer needs, highlight bottlenecks, and provide clear insights to help you optimize your operations.
We combine human review with AI analytics to evaluate inbound and outbound calls and deliver actionable summaries that help you refine processes, improve messaging, and strengthen customer experience.
Recepta.ai connects effortlessly with CRMs, calendars, messaging platforms, and industry-specific systems so your inbound and outbound communication stays consistent across your entire organization.
We prioritize data privacy by protecting all inbound and outbound communications with encryption, secure infrastructure, and compliance-ready security practices that give you complete peace of mind.
Every inbound and outbound call, message, and action is captured and organized automatically. This gives your team accurate records and saves hours of manual administrative work.
Increase in qualified leads with 24/7 answering services
Cost savings when switching to virtual receptionists
of callers who reach voicemail won't call back and turn to your competitors
Trusted by hundreds of satisfied customers
We integrate into your tools
We sync with over 2,500 business tools to trigger real-time outcomes into your systems
