24/7 Support For Restaurants & Hospitality Businesses
Recepta.ai answers every call for your restaurant or hospitality business. We handle reservations, event inquiries, guest questions, and service requests so your team can focus on creating exceptional experiences—not managing phone lines.
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Incoming calls
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Peak dining hours mean peak call volume.
Friday night reservations, Sunday brunch walk-ins, last-minute party bookings—calls flood in when your staff is already running full speed. Recepta.ai makes sure every caller reaches a professional voice who can book tables, answer menu questions, and capture special requests while your team stays focused on guests in house.
of customers expect a prompt reply to a sales question
of lead generation budgets are wasted on leads who are never contacted
of marketing leads never convert into sales
of customers who receive excellent service spend up to 14% more
From missed calls to confirmed reservations & happy guests
Recepta.ai captures caller details—party size, date, time, dietary needs, event type—and books directly into your reservation system. We follow your seating policies, handle waitlist inquiries, and coordinate with your host team. No more voicemails from guests who booked elsewhere because you didn't pick up.
Keep your focus on hospitality. We’ll handle the calls.
Your staff is most valuable when they're greeting guests, plating dishes, and delivering memorable service. Recepta.ai answers every call, confirms reservations, and routes urgent kitchen or event questions to the right person—so your team can stay present with the people in front of them.
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Diners often browse menus and make plans after hours or on their commute. Recepta.ai responds instantly to web chat and text messages, checks table availability, answers questions about private dining, and books reservations—even when your restaurant is closed or slammed with a dinner rush.
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Enhance customer experience with round-the-clock support. Flexible features and pricing fit businesses of any size.
Frequently Asked Questions
Got questions? We’ve got answers
Recepta.ai blends AI with trained human receptionists, so you get the best of both worlds. The AI handles routine questions and workflows instantly, while humans step in for nuance, complex situations, and high‑value conversations. Every interaction follows your custom scripts, is logged in a structured way, and can trigger follow‑ups — so you get consistency, speed, and scalability without losing the human touch.
Not at all. You can create your receptionist in minutes by walking through a simple onboarding flow: tell us about your business, upload or build your scripts, set routing rules, and connect your calendar. From there, we’ll test everything with you and go live when you’re ready — no developers required.
Recepta.ai is designed to plug into the tools you already use. You can connect calendars, CRMs, help desks, and other systems so calls, messages, and bookings automatically show up where your team works. During onboarding, we’ll help you configure the right integrations and workflows for your specific stack.
We support English by default, and many teams also use Recepta.ai with bilingual scripts and Spanish‑speaking staff. If you need Spanish or other languages, let us know your requirements during onboarding and we’ll walk you through what’s possible for your account and plan.
When our AI detects that a caller or chatter needs something more nuanced, it seamlessly hands off to a human receptionist following your playbook. If the issue requires your internal team, we’ll route the call, schedule a follow‑up, or take a detailed message based on your rules. The goal is simple: no dead ends, no bots pretending to know what they don’t — just a smooth path to a real person when it matters.