Join the team behind better customer moments
At Recepta.ai, people and technology work together to deliver fast, thoughtful support for businesses of all sizes. Our team ensures every caller feels heard, understood, and taken care of.
We’re looking for great communicators who enjoy solving problems, learning new tools, and helping customers feel supported. Bring your empathy and curiosity — we’ll provide paid training, flexible schedules, and modern AI-assisted tools that help you shine.
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Build your path— work from anywhere
Whether you thrive in rapid-fire phone conversations or prefer guiding people through chat and email, there’s a place for you here. Recepta.ai is a remote-first workplace built for people who value flexibility, autonomy, and meaningful work.
Client Engagement Specialist
Nurture conversations across phone, chat, and email. Answer questions, qualify leads, and help people take the next best step.
What you’ll do:
- Engage inbound leads and follow structured outreach
- Educate prospects, assess fit, and hand off to sales or support
- Keep conversations moving with timely follow-ups
- Capture details accurately across multiple channels
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Virtual Receptionist
Be the warm, reassuring first voice our clients’ customers hear. Answer inbound calls, capture key details, route requests, and book appointments with care and accuracy.
What you’ll do:
- Handle calls with clarity, empathy, and professionalism
- Take notes and deliver messages without missing key details
- Schedule appointments and follow intake workflows
- Work with AI-assisted tools to speed up documentation and accuracy
Virtual Receptionist
Become the calm, confident first impression for our clients. With training, AI-powered tools, and a supportive team, you’ll handle calls smoothly and keep information flowing.
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What you’ll do
- Answer inbound calls and greet callers with professionalism and warmth
- Capture caller details, summarize outcomes, and send accurate messages
- Schedule appointments and manage simple intake workflows
- Use AI tools and playbook prompts to work faster and more consistently
- Document every interaction and escalate when needed
What you’ll bring
- Excellent spoken English and active listening skills
- Reliable internet and a quiet, professional workspace
- Comfortable navigating multiple tabs and tools while talking
- Grace under pressure and the ability to follow playbooks while still sounding natural
- Empathy, patience, and a desire to help people
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Where this role can take you
- Senior Virtual Receptionist — mentor teammates, assist with complex accounts
- Quality & Training — coach new hires, improve playbooks, refine workflows
- Client Success / Operations — optimize processes, reporting, and customer experience
Client Engagement Representative
Nurture conversations across phone, chat, and email. Answer questions, qualify leads, and help people take the next best step.
What you’ll do
- Engage inbound leads and follow structured outreach
- Educate prospects, assess fit, and hand off to sales or support
- Keep conversations moving with timely follow-ups
- Capture details accurately across multiple channels
What you’ll bring
- Excellent spoken English and active listening skills
- Reliable internet and a quiet, professional workspace
- Comfortable navigating multiple tabs and tools while talking
- Grace under pressure; you can follow a playbook and still sound human
Where this role can take you
- Senior VR — mentor peers, handle complex accounts
- Quality & Training — coach new hires, refine playbooks
- Client Success / Operations — optimize processes and reporting
Why Recepta.ai
Why people choose to work here
Human + AI, thoughtfully
Tools that help you shine — never replace you. AI handles the busywork so you can focus on real human impact.
Remote‑first, truly
Work from anywhere with a stable internet connection. Your time, your space.
Clear playbooks
Know exactly how to succeed on every account. Structured guidelines, no guesswork.
Coaching that sticks
Regular feedback, 1:1 support, and paid training to help you grow.
How we hire
1
Quick application
Tell us about your experience and availability
2
Skills screen
Short scenario and writing sample
3
Video conversation
Meet your future teammates and show us your communication style.
4
Offer & onboarding
Paid training and setup with our tools.
Frequently Asked Questions
Got questions? We’ve got answers
We combine the warmth of real people with AI tools that automate repetitive tasks. You stay in control of the conversation — our technology simply helps you work faster and more accurately.
Not at all. We guide you through every step, and paid training ensures you feel confident before you take your first call.
Yes. We use shared systems and simple interfaces that make workflows smooth and easy to learn.
Absolutely. We hire bilingual receptionists to support both English and Spanish-speaking callers.
They always reach a real person. You’ll handle the call directly, and AI assists you in the background with note-taking and playbook prompts.