Your All-in One Customer Service Platform
Streamline your operations with a single platform that manages every task, from automation to human handoff, all in one place.
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Our powerful blend of human support
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AI is consistent and flexible
Our conversational AI responds immediately and answers correctly, no matter how the question is asked.
For complex or sensitive needs, our live agents are ready to assist anytime.
Never miss a call. Never miss a lead.
AI and human receptionists handle your inbound and outbound customer communication with fast, professional responses 24/7.
Live Answering
Your customers always reach a real person, never a voicemail box. Recepta.ai connects every call to a trained, professional human receptionist supported by advanced AI tools. Calls are answered within seconds at any hour, so you never lose a lead or miss an urgent opportunity. Whether it’s daytime, after-hours, or weekends, we keep your business open and responsive around the clock.
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No Wait Time
Long hold times cost you business. With Recepta.ai, every inbound call is answered immediately, giving your customers the fast, reliable service they expect. Our hybrid AI and human support system eliminates queues, reduces frustration, and ensures every caller receives instant attention and assistance.
Book a DemoSkip The Menu
No one likes navigating complicated phone menus. Recepta.ai replaces automated IVRs with real people and smart AI routing, giving callers a direct path to answers. We understand what customers need the moment they call and connect them to the right information or the right person quickly and efficiently.
Book a DemoFirst Call Resolution
Your customers deserve solutions on the first try. Our receptionists and AI tools work together to resolve questions, capture details, schedule appointments, and document everything during the initial call. This reduces back-and-forth, increases satisfaction, and keeps your operations running smoothly.
Book a DemoSimple Scheduling
Appointments are booked quickly and accurately on your calendar. Recepta.ai manages inbound scheduling requests and outbound confirmations, making it easy for customers to book, reschedule, or get reminders. Every appointment is tracked, logged, and synced directly into your workflow with zero effort from your team.
Book a DemoSmart call scripts built around your business
AI and human receptionists follow your custom playbook so every caller receives the right response every time. Whether it’s a new lead, a current client, or someone you need filtered out, ensures consistent, accurate communication that reflects your brand.
Invite prospects to book a consultation, request a quote, or connect instantly with your sales team. Every new opportunity is captured, qualified, and routed so you never miss potential revenue.
Provide fast, friendly support to existing customers. We handle questions, update appointments, take messages, route issues, and ensure clients always feel heard and taken care of.
Keep your team focused by filtering out spam, solicitors, and low-value calls. We identify and block unwanted callers while escalating only important inquiries to your team.
Your content, our AI
Driven by your content, enhanced by our AI
Setup is fast and simple. Recepta.ai reads your website, playbooks, PDFs, and internal documents to build a smart knowledge base tailored to your business. Our AI delivers accurate, brand-consistent responses to callers using your content, not generic answers.
Book a DemoSmarter answers, beyond your website
Recepta.ai goes far beyond your website. Our system analyzes your documents, internal notes, FAQs, and workflows to answer questions your site can’t — from pricing variations to intake details to complex service explanations. Every response is backed by AI and verified by humans to ensure accuracy.
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Tailored support that works like part of your team
Recepta.ai blends live human receptionists with powerful AI tools to give your business personalized, always-on support. From multilingual service to appointment scheduling, we deliver the friendly, reliable experience your customers expect.
Bilingual Receptionists
Serve Spanish-speaking customers with confidence. Our multilingual receptionists help you build trust, expand your reach, and deliver a seamless experience for every caller.
24/7 Coverage
Never miss an opportunity. Our live receptionists answer every inbound and outbound call around the clock, ensuring your business stays open and responsive at all hours.
Appointment Booking
We schedule consultations, service calls, and client follow-ups directly on your calendar. Save time, eliminate back-and-forth, and keep your schedule full with qualified appointments.
Call Recording & Transcription
Get complete visibility into every conversation. Calls are recorded and transcribed (opt-in), giving you accurate records for training, quality assurance, and customer support improvement.
Frequently Asked Questions
Got questions? We’ve got answers
Recepta.ai blends AI with trained human receptionists, so you get the best of both worlds. The AI handles routine questions and workflows instantly, while humans step in for nuance, complex situations, and high‑value conversations. Every interaction follows your custom scripts, is logged in a structured way, and can trigger follow‑ups — so you get consistency, speed, and scalability without losing the human touch.
Not at all. You can create your receptionist in minutes by walking through a simple onboarding flow: tell us about your business, upload or build your scripts, set routing rules, and connect your calendar. From there, we’ll test everything with you and go live when you’re ready — no developers required.
Recepta.ai is designed to plug into the tools you already use. You can connect calendars, CRMs, help desks, and other systems so calls, messages, and bookings automatically show up where your team works. During onboarding, we’ll help you configure the right integrations and workflows for your specific stack.
We support English by default, and many teams also use Recepta.ai with bilingual scripts and Spanish‑speaking staff. If you need Spanish or other languages, let us know your requirements during onboarding and we’ll walk you through what’s possible for your account and plan.
When our AI detects that a caller or chatter needs something more nuanced, it seamlessly hands off to a human receptionist following your playbook. If the issue requires your internal team, we’ll route the call, schedule a follow‑up, or take a detailed message based on your rules. The goal is simple: no dead ends, no bots pretending to know what they don’t — just a smooth path to a real person when it matters.