Capture Every Delivery Request for Your Courier Service
Recepta.ai captures delivery requests, status questions, and route changes the moment they come in, qualifies them, and feeds them into your dispatch workflow so your drivers stay on the road.
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Incoming calls
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An unanswered pickup call rides with a competitor.
Clients call to arrange pickups, check ETAs, and change instructions, and a client who cannot reach you books the next courier. Recepta.ai answers, documents, and routes each request without pulling dispatch off operations.
of customers expect a prompt reply to a sales question
of lead generation budgets are wasted on leads who are never contacted
of marketing leads never convert into sales
of customers who receive excellent service spend up to 14% more
From leaked requests to repeat delivery clients
Recepta.ai collects pickup and drop-off locations, package details, and timing, then books or updates the job inside the dispatch workflow you already run.
Keep moving packages. Recepta works the phones.
Your dispatchers cannot chat with every caller and still run routes. Recepta.ai absorbs that load, keeps clients informed, and logs every request.
Book a DemoCatch last-minute changes with 24/7 Chat & Text
Clients text updates as often as they call. Recepta.ai captures new instructions in seconds and passes them to your team by the rules you set.
Book a DemoBook a Consultation
Enhance customer experience with round-the-clock support. Flexible features and pricing fit businesses of any size.
Frequently Asked Questions
Got questions? We’ve got answers
Recepta.ai blends AI with trained human receptionists, so you get the best of both worlds. The AI handles routine questions and workflows instantly, while humans step in for nuance, complex situations, and high‑value conversations. Every interaction follows your custom scripts, is logged in a structured way, and can trigger follow‑ups — so you get consistency, speed, and scalability without losing the human touch.
Not at all. You can create your receptionist in minutes by walking through a simple onboarding flow: tell us about your business, upload or build your scripts, set routing rules, and connect your calendar. From there, we’ll test everything with you and go live when you’re ready — no developers required.
Recepta.ai is designed to plug into the tools you already use. You can connect calendars, CRMs, help desks, and other systems so calls, messages, and bookings automatically show up where your team works. During onboarding, we’ll help you configure the right integrations and workflows for your specific stack.
We support English by default, and many teams also use Recepta.ai with bilingual scripts and Spanish‑speaking staff. If you need Spanish or other languages, let us know your requirements during onboarding and we’ll walk you through what’s possible for your account and plan.
When our AI detects that a caller or chatter needs something more nuanced, it seamlessly hands off to a human receptionist following your playbook. If the issue requires your internal team, we’ll route the call, schedule a follow‑up, or take a detailed message based on your rules. The goal is simple: no dead ends, no bots pretending to know what they don’t — just a smooth path to a real person when it matters.