24/7 Support For Courier & Delivery Services
Recepta.ai answers every call for your courier business. We capture delivery requests, track status questions, and schedule routes so your drivers can stay on the road.
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Incoming calls
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Time‑sensitive deliveries demand reliable communication.
Clients call to arrange pickups, check ETAs, and adjust instructions. Recepta.ai ensures those calls are answered, documented, and routed without pulling your team away from operations.
of customers expect a prompt reply to a sales question
of lead generation budgets are wasted on leads who are never contacted
of marketing leads never convert into sales
of customers who receive excellent service spend up to 14% more
From missed calls to repeat delivery clients
Recepta.ai collects pickup/drop‑off locations, package details, and timing, then schedules or updates jobs based on your workflow.
Keep moving packages. We’ll manage the requests.
Your dispatchers don’t have time to chat with every caller. Recepta.ai helps absorb that load while keeping clients informed and happy.
Book a DemoHandle last‑minute changes with 24/7 Chat & Text
Clients often text updates. Recepta.ai captures new instructions and passes them to your team according to your systems and preferences.
Book a DemoBook a Consultation
Enhance customer experience with round-the-clock support. Flexible features and pricing fit businesses of any size.
Frequently Asked Questions
Got questions? We’ve got answers
Recepta.ai blends AI with trained human receptionists, so you get the best of both worlds. The AI handles routine questions and workflows instantly, while humans step in for nuance, complex situations, and high‑value conversations. Every interaction follows your custom scripts, is logged in a structured way, and can trigger follow‑ups — so you get consistency, speed, and scalability without losing the human touch.
Not at all. You can create your receptionist in minutes by walking through a simple onboarding flow: tell us about your business, upload or build your scripts, set routing rules, and connect your calendar. From there, we’ll test everything with you and go live when you’re ready — no developers required.
Recepta.ai is designed to plug into the tools you already use. You can connect calendars, CRMs, help desks, and other systems so calls, messages, and bookings automatically show up where your team works. During onboarding, we’ll help you configure the right integrations and workflows for your specific stack.
We support English by default, and many teams also use Recepta.ai with bilingual scripts and Spanish‑speaking staff. If you need Spanish or other languages, let us know your requirements during onboarding and we’ll walk you through what’s possible for your account and plan.
When our AI detects that a caller or chatter needs something more nuanced, it seamlessly hands off to a human receptionist following your playbook. If the issue requires your internal team, we’ll route the call, schedule a follow‑up, or take a detailed message based on your rules. The goal is simple: no dead ends, no bots pretending to know what they don’t — just a smooth path to a real person when it matters.