Virtual Receptionist

Virtual Receptionist
Remote Working

Work-from home opportunities

We are seeking experienced call-handling professionals to join our elite team. We are passionate about providing the best work environment, pay, and culture. Working at Recapta.ai allows you to earn an industry-leading income and grow your career from the comfort and convenience of your home.

What you will do…

  • Work 100% remote
  • Answer calls for a variety of different businesses and professionals
  • Take messages, screen new clients, book appointments, collecting payments, and transfer calls
  • Understand the caller’s needs and provide business information
  • Be part of a team and contributing to continued excellence

You should apply if you...

  • Have strong typing and multitasking skills
  • Have access to high-speed internet
  • Have the ability to work flexible hours in a quiet setting remotely
  • Are a professional and confident communicator with clients
  • Are a proficient and confident computer user
  • Speak smoothly and confidently in English

We want “all-star” agents who are...

  • xperienced professional communicators, verbally and in writing
  • Instruction readers and listeners
  • Solid ethical decision-makers
  • Caring and respectful of everyone
  • Responsive to change and understanding that there is always room to improve
  • Multitaskers who can balance serving clients directly
  • Resourceful and able to navigate learning new things with ease

Before you apply you must have...

  • Authorization to work in the United States (if you are U.S.-based) and the ability to pass a background check
  • A personal desktop or laptop computer with Google Chrome browser installed
  • Minimum 8GB RAM
  • Minimum 1024x768 display resolution
  • A reliable broadband internet connection. Must have less than 50 ms ping, greater than 10 Mbps download, and greater than 3 Mbps upload (tested by https://www.speedtest.net and https://networktest.twilio.com)
  • Strong typing skills at a minimum of 40 wpm
  • A quiet environment for answering calls, plus a headset with a microphone arm attached

Predictable Scheduling

We operate 24/7/365. We offer flexible hours with a requirement to work one shift on Monday and a minimum of 25 hours per week up to 40 hours per week. Our scheduling offers set hours, providing a level of predictability for our agents and contributes to a positive work/life balance. Shifts are broken into 2- to 5-hour blocks, and are scheduled based on the business needs of Smith.ai and its clients, as well as your availability.