Every Patient Call Captured for Your Clinic
Recepta.ai answers every call for your clinic, handles new patient inquiries, captures intake information, and schedules appointments so your staff can stay focused on the patients in the room.
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Incoming calls
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Patients who reach voicemail book somewhere else.
Callers want reassurance and a clear next step, not a callback queue. Recepta.ai gives every patient a warm, professional first touch and follows your guidelines to route and schedule the visit appropriately.
of customers expect a prompt reply to a sales question
of lead generation budgets are wasted on leads who are never contacted
of marketing leads never convert into sales
of customers who receive excellent service spend up to 14% more
From missed calls to booked patient appointments
Recepta.ai collects contact information, visit reasons, and basic eligibility details, then schedules by your rules and availability. Your team walks in each morning to a full, organized calendar.
Let your staff focus on care. Recepta.ai takes the calls.
Reception desks face ringing phones and a full waiting room at the same time, and something has to give. Recepta.ai absorbs overflow and after-hours calls so your staff can give the patient in front of them full attention.
Book a DemoSupport patients around the clock with 24/7 Chat & Text
Patients have questions long after the office closes. Recepta.ai answers chats and texts, shares your office information, and books or reschedules appointments whenever patients are ready.
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Enhance customer experience with round-the-clock support. Flexible features and pricing fit businesses of any size.
Frequently Asked Questions
Got questions? We’ve got answers
Recepta.ai blends AI with trained human receptionists, so you get the best of both worlds. The AI handles routine questions and workflows instantly, while humans step in for nuance, complex situations, and high‑value conversations. Every interaction follows your custom scripts, is logged in a structured way, and can trigger follow‑ups — so you get consistency, speed, and scalability without losing the human touch.
Not at all. You can create your receptionist in minutes by walking through a simple onboarding flow: tell us about your business, upload or build your scripts, set routing rules, and connect your calendar. From there, we’ll test everything with you and go live when you’re ready — no developers required.
Recepta.ai is designed to plug into the tools you already use. You can connect calendars, CRMs, help desks, and other systems so calls, messages, and bookings automatically show up where your team works. During onboarding, we’ll help you configure the right integrations and workflows for your specific stack.
We support English by default, and many teams also use Recepta.ai with bilingual scripts and Spanish‑speaking staff. If you need Spanish or other languages, let us know your requirements during onboarding and we’ll walk you through what’s possible for your account and plan.
When our AI detects that a caller or chatter needs something more nuanced, it seamlessly hands off to a human receptionist following your playbook. If the issue requires your internal team, we’ll route the call, schedule a follow‑up, or take a detailed message based on your rules. The goal is simple: no dead ends, no bots pretending to know what they don’t — just a smooth path to a real person when it matters.