24/7 Support For Urgent Care & Walk‑In Clinics
Recepta.ai answers every call for your urgent care. We handle visit questions, wait‑time inquiries, and basic information so your staff can prioritize in‑person care.
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Incoming calls
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Busy lobbies and ringing phones don’t mix.
When your waiting room is full, phones still ring with patients asking if they should come in. Recepta.ai provides consistent, policy‑aligned answers so your team can focus on triage and treatment.
of customers expect a prompt reply to a sales question
of lead generation budgets are wasted on leads who are never contacted
of marketing leads never convert into sales
of customers who receive excellent service spend up to 14% more
From missed calls to informed, prepared patients
Recepta.ai shares your hours, location, and basic visit guidelines, and can help patients understand what to bring or expect—based on your script and rules.
Let your clinicians treat. We’ll handle the front line.
Phones pulling staff away from patients slows everything down. Recepta.ai absorbs a large share of that load, giving your team back critical time.
Book a DemoAnswer “Should I come in?” with 24/7 Chat & Text
Patients often message first. Recepta.ai responds instantly, shares your general guidance, and directs them to call 911 or other services when appropriate, based on your instructions.
Book a DemoBook a Consultation
Enhance customer experience with round-the-clock support. Flexible features and pricing fit businesses of any size.
Frequently Asked Questions
Got questions? We’ve got answers
Recepta.ai blends AI with trained human receptionists, so you get the best of both worlds. The AI handles routine questions and workflows instantly, while humans step in for nuance, complex situations, and high‑value conversations. Every interaction follows your custom scripts, is logged in a structured way, and can trigger follow‑ups — so you get consistency, speed, and scalability without losing the human touch.
Not at all. You can create your receptionist in minutes by walking through a simple onboarding flow: tell us about your business, upload or build your scripts, set routing rules, and connect your calendar. From there, we’ll test everything with you and go live when you’re ready — no developers required.
Recepta.ai is designed to plug into the tools you already use. You can connect calendars, CRMs, help desks, and other systems so calls, messages, and bookings automatically show up where your team works. During onboarding, we’ll help you configure the right integrations and workflows for your specific stack.
We support English by default, and many teams also use Recepta.ai with bilingual scripts and Spanish‑speaking staff. If you need Spanish or other languages, let us know your requirements during onboarding and we’ll walk you through what’s possible for your account and plan.
When our AI detects that a caller or chatter needs something more nuanced, it seamlessly hands off to a human receptionist following your playbook. If the issue requires your internal team, we’ll route the call, schedule a follow‑up, or take a detailed message based on your rules. The goal is simple: no dead ends, no bots pretending to know what they don’t — just a smooth path to a real person when it matters.